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What OTAs actually charge hotels in India

Your hotel's OTA commission comes from its agreement with each channel. There is no single rate we can quote for every Indian hotel. Use your contract, booking details and commission statement to check what applies. This guide shows where to look and how to compare the figures.

9 min read · Updated 12 September 2026

The short answer

The official pages below explain how charges work and where to find them. They do not establish an India-wide commission range for these channels, so this guide does not present one as a benchmark.

Where to check your hotel's channel costs
ChannelWhat the official source explainsWhere to check
MakeMyTrip and GoibiboThe payment breakdown separates commission, taxes and adjustments.InGo-MMT Extranet: Payments, then View in a booking's Details column.
Booking.comYour percentage is shown when you register. A monthly invoice states the commission owed.The Agreement step during registration, then your commission invoices.
AgodaCompensation depends on location and sometimes the payment model. It may be a percentage or a markup.Partner Portal: Finance, then Contracted compensation. Check each booking's payment breakdown too.

Sources: Booking.com registration FAQ, Agoda Partner Hub compensation guide, and Go-MMT payment breakdown guide. Direct links and the review date are in the sources below.

What moves your rate

Optional programmes can change your costs. Read their current terms alongside the main agreement before enrolling or renewing.

  • Booking.com says properties in its Preferred Partner programme pay a higher commission.
  • Agoda says Growth Express can increase compensation for greater visibility.
  • Go-MMT offers Sponsored Listing as paid advertising charged per click. Keep that spend separate from commission.
  • Check who funds each discount and whether a programme adds a fee, changes compensation, or carries a separate advertising budget.

If the amount is higher than you expected, compare the booking breakdown with your contract and active programmes. A difference alone does not prove an error.

Where to find your own rate

  1. Find your agreement and recent commission invoices or booking breakdowns. Use the channel-specific paths in the table above.
  2. Match the commission charges to the same bookings and the amount on which that commission was charged. Include related refunds or adjustments.
  3. Divide commission, excluding tax on that fee, by the matching amount on which it was charged. Multiply by 100. This is the effective commission rate for those bookings.
  4. Review payment fees, advertising, hotel-funded discounts and taxes separately. Compare like-for-like periods and keep the source statements with your calculation.

Put your own numbers in

What else comes off before the money lands

Commission is one part of channel costs. The amount reaching your bank may also reflect taxes, payment fees and adjustments. Some charges are invoiced separately, so a payout alone may not show the full cost.

  • Cancellations and no-shows need their own check. Booking.com and Agoda say commission may still apply when you charge the guest a cancellation or no-show fee.
  • Payment fees depend on the payment arrangement. Use the charges on your own statements instead of assuming all prepaid bookings carry the same fee.
  • Indian transactions may involve TDS or TCS. These are tax deductions or collections, not OTA commission. Ask your accountant how they apply and how to reconcile any tax credit.
  • Match adjustments to their original booking. Keep tax on the channel's fee separate from the fee itself.

What to do about it

Review each channel's costs alongside the bookings it brings. Use the same period and definitions so the comparison can support a decision.

  • Keep a separate commission calculation for each channel. A blended figure can hide differences.
  • Review the cost and booking results of optional programmes before renewing them.
  • Reconcile payouts against booking records. Ask the channel about any unexplained differences.
  • Give guests a way to book directly. Include the payment and marketing costs of direct bookings when assessing the benefit.
  • Check the terms of your channel agreements before changing rates or offers.

Keep the contract, booking breakdown and calculation together. That gives your team a record it can check when a charge changes.

The cheapest booking is the one that comes straight to you.

Guests book on your own website at live rates, with zero commission. Every direct booking is money your hotel keeps.

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Questions hoteliers ask

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What commission does MakeMyTrip charge hotels?

Check your property's agreement and booking breakdown. Go-MMT's official guide shows commission, taxes and adjustments under Payments in the InGo-MMT Extranet. Open View for the booking you want to check. We do not quote a universal rate for Indian hotels.

What does Booking.com charge in India?

Booking.com says your commission percentage appears at the Agreement step when you register. Your monthly commission invoice shows what you owe. Check your own agreement and any programme terms rather than using an India-wide average.

Is Agoda cheaper than MakeMyTrip?

That depends on your property's terms and bookings. Agoda can use percentage compensation or a markup, depending on the arrangement. Compare matching booking amounts, commission and other costs from both channels before deciding.

Can I negotiate my OTA commission?

Ask your account contact whether different terms are available. There is no guaranteed reduction. You can also review optional programmes, their costs and any conditions for leaving them.

Why is my payout lower than the commission rate suggests?

A payout can include taxes, payment fees, refunds and adjustments as well as commission. Match each deduction to the booking and invoice it belongs to. A bank payout alone cannot tell you which charge explains the difference.

Should I include GST in my commission calculation?

Keep tax on the commission separate from the commission charge. Go-MMT's help centre distinguishes GST on its commission from the room charge. Use the channel's invoice and ask your accountant which taxes and credits apply to you.

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