ZimmerStack Printer
Connect your thermal printer to the POS in two minutes.
A small app for the PC next to your printer. It finds the printer, prints a test page to be sure, and prints every KOT and bill the POS sends. Included with the ZimmerStack POS.
Version 2.1.0. Windows 10 or 11, 64-bit. Get it for Mac.
Built for the counter, not for IT
Finds your printer for you
LAN and Wi‑Fi printers are found with one scan. USB printers are picked from the list Windows already has. No special drivers, no Zadig.
Prints KOTs and bills the way you want
Two KOT copies with a stamp on the second. Your logo, GST split, FSSAI number, terms and a UPI QR with the exact amount on the bill.
Tells you what went wrong, in plain words
Every slip is logged. If one fails, the app says why and what to try, and one button copies the details for support.
Install on Windows
Four steps, one warning you can ignore
- 1
Download and run the installer
It installs for the signed-in Windows user, so no admin password is needed.
- 2
If Windows shows a blue warning, click More info, then Run anyway
It appears because the installer is new to Windows, not because anything is wrong. You see it once.
- 3
Follow the set-up guide in the app
Pick how the printer is connected, print a test page, name the printer. The guide takes about two minutes.
- 4
Connect the POS
If the POS runs on the same PC, nothing to do. For tablets, or a POS on another network, pair the app with your restaurant: POS → Settings → Printing shows a six-digit code, and you type it into the app. No addresses.
Windows protected your PC
Microsoft Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk.
More info
App: ZimmerStack-Printer-Setup-2.1.0.exe
Publisher: Unknown publisher
Works with the printer you already have
The app's guide starts by asking how the printer is connected, then walks that path only.
Network cable or Wi‑Fi
The app scans the restaurant network and lists every printer it finds. Print a test page on each to spot yours. No driver.
USB
Plug it in. Windows installs it, or you add it with the built-in Generic / Text Only driver. The app prints through Windows.
Bluetooth or serial
Pair it in Windows, add it as a printer on its COM port, then pick it in the app.
Questions people ask, before and after installing
- Which printers work?
- Any ESC/POS thermal receipt printer on 58 mm or 80 mm paper: Epson TM series, TVS RP series, Xprinter, Rongta, POS-80 clones and most others. Connected by network cable, Wi‑Fi, USB, Bluetooth or serial.
- Do I need Zadig or a special driver?
- No. Network printers need no driver at all. USB printers use the driver Windows installs when you plug them in, or the built-in Generic / Text Only driver. The app's guide shows the three steps. If this PC ran the old app with Zadig, open Device Manager, uninstall the printer listed under Universal Serial Bus devices with the remove-driver box ticked, and plug it in again: Windows puts its own printing support back.
- Can tablets print?
- Yes. Pair the app with your restaurant using the code from POS → Settings → Printing. Every KOT and bill sent from a tablet, or from any network, travels through ZimmerStack to this PC and prints within a couple of seconds, and the POS shows whether it printed.
- Can the kitchen and the bar have their own printers?
- Yes. Create stations in POS → Settings → Printing, assign menu categories to them, and give each station a printer in the app. One order becomes one slip per station, with a backup printer if a station's printer is down.
- Does it keep running after a restart?
- Yes. It starts with the computer and stays in the tray, so the kitchen keeps printing after a power cut or a reboot.
- What about Mac?
- The Mac build is not yet signed by Apple. The first time, right-click the app and choose Open. After that it opens normally.
- Where do the old Printer-Zimmerstack settings go?
- Install this app, close the old one, then run the two-minute guide. The POS keeps using the same address and port, so nothing changes there.
- Why does Test print work when the POS prints nothing?
- Chrome asks once whether the POS may talk to apps on this computer. If someone pressed Block, or closed that question, the POS can't reach the app. Test print still works because it starts inside the app. To fix it on that PC, open the POS and click ⋮, then App info. In a normal Chrome tab, click the icon left of the address bar instead. Set Apps on device to Allow. Older Chrome calls it Local network access. Reload the POS and print again. Also pair the app with your restaurant from POS → Settings → Printing, so bills still print through ZimmerStack if Chrome blocks it again.
Stuck? Open Logs & help in the app, press Copy diagnostics and send it to support@zimmerstack.com or WhatsApp +91 90840 51774. Not on ZimmerStack yet? See the POS.
Ready to print? Install it on the PC next to the printer.
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