Learn ZimmerStack in short videos
Each video shows one task from start to finish. Search for what you need to do, or pick a topic.
10 videos
Getting started
Bookings
Length 1:08. Bookings
Create a booking from Stayview
Take a walk-in or phone booking from the room board: dates, source, room type, room and guest details.
Length 0:41. Bookings
Extend or shorten a stay
Change a guest's departure date with Amend. You see the new room charges before you save.
Length 0:49. Bookings
Add a note to a booking
Leave a note on a booking for the next shift. It is saved with your name and the time.
Check-in and check-out
Length 0:41. Check-in and check-out
Check in an arriving guest
Check in today's arrival from the board in one click. The stay turns solid and the room shows Occupied.
Length 1:01. Check-in and check-out
Check out a guest
Settle the balance, then check the guest out. The stay turns grey and the room is free again.
Payments and charges
Length 0:53. Payments and charges
Collect a payment
Take a payment against a stay's balance by cash, card or UPI. It posts to the folio and the bar shows Paid.
Length 0:42. Payments and charges
Add an extra charge
Put extras like late checkout on the guest's bill. The charge joins the balance and shows on the final bill.
Rooms
Talk to a person who has worked a hotel desk.
Call or WhatsApp, 24/7. Or start a 30-day free trial on your real rooms. If it doesn't fit your hotel, we'll tell you.
30-day free trial · free 48-hour migration · cancel monthly


